Job Posting: DSA of DE Community Liaison

Position Title: Community Liaison Start Date: July 1, 2023
Reports To: Executive Director FLSA Status: Exempt
Annual Salary: $40,000 Position Status (FT/PT) FT/40 hours


Job Summary

The Community Liaison of the Down Syndrome Association of Delaware reports to the Executive Director and is responsible for coordinating various events, programs and logistics with DSA of DE members and our community partners.

Essential Functions and Responsibilities:

To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned to meet business needs.

  • Serve as the liaison between the general community and DSA of DE members and the DSA of DE staff and board.
  • Manage office mailings utilizing an online postage system.
  • Coordinate drop-offs and pick-ups at the DSA of DE office of donations, mailings and programs.
  • Ensure mailboxes for the organization in Middletown and Newark are checked weekly.
  • Send out acknowledgment letters to donors and sponsors on a weekly basis.
  • Distribute outreach baskets via various methods (mail and in person) to families alongside the DSA of DE outreach staff.
  • Responsible for attending and providing day of assistance at the following events yearly:
    • iCanBike Camp- week long summer program, mid-state (coordinate volunteers and assist with day of logistics)
    • Quarterly Teen and Adult Dances in Newark approximately 5-8pm (check-in)
    • Fall Golf Tournament Newark (day of logistics)
    • Fall Delaware Down Syndrome Walk in Middletown (day of logistics)
  • Plan and coordinate event logistics for (assist with prior to the event):
    • Fall Trunk or Treat in Newark
    • Adopt-a-Family during holiday season
    • Rock Your Socks- responsible for entirety of program – volunteer management, order coordination for the 100,000+ pairs of socks, invoice distribution/follow-up, questions from the community (event is March 21 but coordination begins in December of prior year)
  • Manage the DSA of DE database (Little Green Light)– input volunteer hours, update family contact info, properly track tasks and maintain notes.
  • Coordinate the gift shop pop-up hours and items within the DSA of DE Gift Shop (Newark). Staff pop-up hours. Schedule adults with Down syndrome to work during pop-up hours and oversee them during their shifts.
  • Maintain the storage closet inventory and organization within the DSA of DE office.
  • Maintain the Lending Library inventory and organization within the DSA of DE office.
  • Curate social media posts for Facebook and Instagram as needed in conjunction with the DSA of DE Program Coordinator.
  • Responsible for sending out several community emails via Mailchimp- monthly Spanish Newsletter and biweekly Community Newsletter.
  • Staff community events, resource fairs, volunteer fairs, etc. as needed for the DSA of DE. Represent our organization during these community events. As needed, schedule an adult with Down syndrome to staff the event with you.
  • Promote volunteer opportunities to the community, assist with sign ups and confirmations, track volunteer hours within the DSA of DE Database. Provide volunteer certificates/documentation as requested.
  • Coordinate monthly cooking classes, recruit volunteers and handle registration for the event. Staff event the first Wednesday of every month from 6pm-9pm.
  • Coordinate the Down to Box payments and reminders of class sessions.
  • Secure donations from local businesses for various events such as the walk and golf tournaments. Submit online requests and in-person with provided donation letters.


  • Minimum education level: Associate degree
  • 2+ years of professional work experience
  • Passion for the mission and vision of the Down Syndrome Association of Delaware.
  • Positive attitude and strong work ethic.
  • Creativity and problem-solving skills.
  • Strong communication skills and outstanding ability to maintain and foster relationships across a diverse set of individuals.
  • Comfortable working independently as well as part of a team.
  • Background in social work, special education, or prior professional experience working with individuals with intellectual or developmental disabilities is desired.
  • Must have the ability to communicate with individuals effectively and strategically with Down syndrome and their families.
  • Must maintain clear and organized notes and documentation.
  • Must complete all necessary background checks and other pre-hire requirements as set forth by the organization and according to state and federal rules and regulations.
  • May work outside of normal business hours, on weekends and nights as required.

Knowledge, Skills and Abilities

  • Excellent organizational skills and attention to detail
  • Great time management skills
  • Friendly and personable
  • Comfortable with technology and preferred familiarity with Little Green Light (CRM Database), Word Press and Google Drive.
  • Ability to understand complicated family dynamics and parental emotions.

Work Environment:

  • Flexible scheduled required (ability to work evenings, weekends as needed).
  • Ability to work from home outside of set events/programs and the following office hours (requirement):
    • Monday 10am-4pm
    • Tuesday or Thursday 10am-4pm
    • Wednesday 10am-4pm

Physical Demands: Ability to lift items up to 20 lbs.

Location: Primarily at the DSA of DE Office in Newark but ability to travel across the state for programs and events required. Milage reimbursement at the federal standard rate is provided.

Equipment: Mobile phone as well as laptop computer provided for this role.

Benefits: DSA of DE currently offers employee benefits including medical, dental and vision insurance, flexible time off and paid holidays.

How to Apply:

Qualified applicants should submit their resume with a cover letter to the Executive Director, Lauren Camp Gates, via email at The position is to begin full time July 1 with possibly for paid training prior to position start. Interviews will be scheduled beginning June 1.


DSA of DE does not discriminate on the basis of actual or perceived race, religion, color, national origin, ancestry, disability, medical condition, marital status, sex, age, sexual orientation, gender identity or expression, family responsibility, personal appearance, genetic information, matriculation, political affiliation, or any other status protected under law.


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